360° quote and sales processes
with CRM and configurator
CRM/XRM and CPQ configurator functions merge in one integrated solution along the customer journey: during the Hanover Fair 2021, our visitors could experience how to use this unique combination of functions to establish consistent processes and create an emotional customer experience.
- Smart CRM with Picasso search and App Designer. Create a unique Customer Journey: with the 360° customer dossier, you keep the overview. The Picasso search supports you with information on your appointments, documents, or opportunities. With the integrated App Designer, you can flexibly customize your requirements and processes.
- The New Normal - work anywhere and anytime. The world's most mobile CRM provides a basis for the new digital workspace: any place can become your office. The software automatically adapts to your devices and interfaces and creates a unified Look & Feel as well as user experience with its unique CAS SmartDesign® technology.
- High performance and comfort with CPQ as a service. Thanks to the Software as a Service model, you can combine the powerful range of functions of a CPQ solution with the comfort and flexibility of a Cloud solution.
- Smart configuration recommendations thanks to AI. Recommender systems support you with smart recommendations. With augmented and virtual reality functions, customers can experience the configuration live.
- Smart Factory integration. With available interfaces, you can further process data from the configuration or a quote and, thus, establish an autonomous and smart production.
- Best service and efficient After Sales. The combination of CRM/XRM and CPQ ensures that information is retransferred to the CRM after product manufacture. Thereby, you create an integrated sales process and include services and after sales processes into the Customer Journey. Using Virtual Reality, customer support becomes even more tangible.
Topics of the day at the exhibitor page
- Keynote: 7 impulses for sales in the New Normal - How to create customer experiences from data
- Integrated Customer Lifecycle: How can you best meet customer requirements along the Customer Journey?
- First look product videos: an exclusive experience of our CPQ & CRM solutions
- Inspiring video talk: 7 thoughts on digitalization of the workspace
- Custom consulting: use your chance and talk to our product experts