Shape the new digital workspace using CAS genesisWorld x12
Maintain customer contact, strengthen teamwork, and actively shape the new digital workspace: CAS genesisWorld x12 supports you with its innovative features and exciting highlight functions. This new version is the ideal CRM companion for all your needs and helps you to create a common sense of achievement in your company.
In turbulent times, the needs of your customers change even faster. Therefore, it is now all the more important to foster, maintain, and actively shape your customer relationships. CAS genesisWorld x12 supports you with a variety of new and improved features. With new features, such as the timeline view which strengthens teamwork or the XRM power for your Outlook client, the new CAS genesisWorld version provides company-wide support for your marketing, service, and sales processes.
Realize a customer-centric approach
CAS genesisWorld x12 helps you to implement the Customer Centricity mission statement and enables you to better target responses to customer needs. Whether in the office, from home, or on the go: contact your customers and employees anytime via tablet, smartphone & Co - with consistent look & feel across clients. The transparent dashboards display all important information at a glance and help you to make informed decisions and use the fundamental strengths of CRM to provide the best individual customer service.
Even across the distance, the CRM solution provides the perfect foundation for teamwork in your company. Smart wizards and new functions make your daily routines more efficient, strengthen communication, and ease teamwork - especially in the virtual space.
You can also look forward to new views using the intuitive SmartDesign, holistic support of all your daily processes via smart wizards, a refined Picasso search, and many, many more functions.