Reference Hagedorn Company Group
Setting standards - that's the expressed aspiration of the Hagedorn company group. The expert in demolition, disposal, civil engineering, and site revitalization is also an industry pioneer when it comes to digitalization. With CAS genesisWorld, the company optimizes its sales processes.
CAS genesisWorld is the brace that holds all units together and is beloved by all.
Linda Gudwitz, Backoffice Calculation, and key user
The success story at a glance
Requirements and goals
- A platform for all different company sectors
- General transparency for self-sufficiently acting, regional subsidiaries
- Common sales process
- Customer consistently in focus
- Analyses, business analyses
- More expansions in the wind service and re-powering sectors
Benefits and advantages
- Intuitive usability that excites even users who are not IT-savvy
- Reduced research efforts, proactive assistants, and a better view of customers thanks to efficient, partly-automated processes
- All-in-one platform that connects valuable company knowledge and information and integrates into the existing system landscape (ERP)
- Continuous increase in efficiency and focused customer service through reduced organizational efforts, intelligent assistants (AIA®), business metric widgets, dashboards, reports, and so on
- Ideal self-service: everyone is self-organized and can access all relevant information in the CRM system
Industry
Building/ConstructionsCustomer since
2021Website
www.ug-hagedorn.deSupporting partner
ACP IT Solutions GmbH, DresdenCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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