Reference Rehatec GmbH
For more than 35 years, Rehatec® GmbH has been a family-owned company with heart and mind, producing high-quality, innovative tools for people with disabilities that are suitable for everyday use. Customers benefit from the expertise of experienced engineers, technicians and orthopedic specialists who develop and refine Rehatec products.
The customizable CRM solution thus enables us to go into great detail with targeted questions, for example, on the topic of market monitoring.
Peter Blatt, Vertriebsleiter
The success story at a glance
Requirements and goals
- Goals/requirements
- Manage customer and process management professionally
- Reduce administrative work so we have more time to innovate and for our customers
- Mobile deployment for on-site consulting
- Use in marketing and reporting
- Connect to merchandise management system
Benefits and advantages
- Reduced administrative work has given us more time for innovation, consulting and sales
- Centralized data incl. ERP data also in mobile use for on-site consultations, tests and adjustments
- Increased management efficiency and transparency of the numerous products on a central platform, which also helps to safeguard company know-how
- Ideal device management, for example, demo goods pool with around 1000 devices thanks to software-supported processes
- Strategic and operational information advantages thanks to systematic, digital documentation of the market and competition monitoring
- Quick and clear reports on sales development, customer potential and the competitive situation
Industry
HealthcareWebsite
www.rehatec.comSupporting partner
Hochwarth IT GmbH, NeckarbischofsheimCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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