Reference Topstar GmbH
Topstar is one of the most modern manufacturing companies for appealing office chairs, executive chairs, visitor chairs, children's chairs and alternative seating solutions for all areas.
The success story at a glance
Requirements and goals
- Provide tablet-PCs for field staff enabling them to access data while mobile
- Enable address management, task management, visitor reports, reports
- Ensure the seamless flow of digital information between front and back office teams
- Provide support for the whole sales process
- Integrate smoothly into the existing system landscape
Benefits and advantages
- Ensures structured, central data storage
- Interdepartmental communication is much more effective
- Eases the burden of routine and administrative duties on the back-office team
- Provides quick access to all the latest analyses, statistics and forecasts while mobile
- Ensures a transparent sales process as well as preventing any business opportunities from slipping through the net and automatizes workflows
- Generally helps to ease the workload on both the front and back-office teams
- Ensures that all relevant data are always available resulting in an improved and faster customer service
- Increased employee satisfaction
Industry
FurnitureCustomer since
2013Website
www.topstar.deSupporting partner
SMC IT AG, Augsburg
Read the full success story here
Reference Report
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